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 Articles
 How do I cancel my account
  If your account has been converted to our new Customer Portal (https://secure.cyberlynk.net/): Log into the Customer Portal as https://secure.cyberlynk.net/ Choose "My Services" from the top navigation menu
 When will I be billed
  Your first months billing will be pro-rated depending on when you sign up during the month. After your first month invoices are emailed 7 days before the first of the month. Invoices are due on the 1st of the month. You will receive an acknowledgment of
 What payment methods are accepted
  Credit cards (Master Card, Visa, American Express and Discover) are accepted as well as PayPal for all services. Payment via check is accepted for FTP hosting accounts.
 What happens if my credit card payment fails
  If your credit card payment fails you will be notified automatically by email of the failure. Our billing system will retry your credit card on the 5th of the month. If that payment fails you will again be automatically notified by email. We will only a
 How do I change my payment method
 At the current time you can not change your billing method (Credit Card, PayPal etc.) via our client portal.  Simply email billing@cyberlynk.net with your account information and what payment method you would like to be changed to.
 How do I change my payment terms
 At the current time you can not change your payment terms (Monthly, Quarterly etc.) via our client portal.  Simply email billing@cyberlynk.net with your account information and what payment terms you would like to be changed to.
 Do you accept PayPal subscriptions
 We do not currently accept PayPal subscriptions.
 How do I make a payment?
 Credit CardWe accept all four major credit card providers: MasterCard, Visa, American Express and Disc
 How can I get a refund for unused services?
 If your billing account is staying active, then we add a credit to your account for the next time you would pay.If you do not plan to keep any CyberLynk services, you must cancel all of your accounts first. Then wait for a cancellation confirmat
 How can I update my billing info?
 Most updates can be done via our Billing & Support Portal: https://secure.cyberlynk.net
 How do I know all my hosting bills are paid?
 To log into your client portal to view/manage/pay invoices or open a trouble ticket click the link below:https://secure.cyberlynk.net/clientarea.phpIf you forgot yo
 I didn't get my welcome email or have since lost it. How can I have it resent?
 The welcome email contains your site's IP address, name servers, control panel login, and getting started information.Remember, you will not get the welcome email until after you pay for your new hosting. Then it takes up to 1 hour for Shared We
 I need a copy of my payment invoices. How do I get them?
 At this time we are unable to email a copy of your transaction, but you can print a receipt from within our billing system.Please sign in at https://secure.cyberlynk.net/- Click
 I got incorrectly billed. Help!
 If you believe you were incorrectly billed, please submit a ticket to billing@cyberlynk.net explaining what you think is wrong with your bill and we will explain or correct the situation for you immediately.
 I need CyberLynk's W-9
 CyberLynk's W-9 can be found here. (Click Here - CyberLynk W9)
 Opening Command Prompt on Windows and Mac Operating Systems
  Command prompt is a non-graphical interface that allows you to interact with your operating system. From the command prompt, you can enter commands to access programs and documents. However, some programs and commands are only available only through
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