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If your account has been converted to our new Customer Portal (https://secure.cyberlynk.net/):
Log into the Customer Portal as https://secure.cyberlynk.net/
Choose "My Services" from the top navigation menu
Your first months billing will be pro-rated depending on when you sign up during the month. After your first month invoices are emailed 7 days before the first of the month. Invoices are due on the 1st of the month. You will receive an acknowledgment of
Credit cards (Master Card, Visa, American Express and Discover) are accepted as well as PayPal for all services. Payment via check is accepted for FTP hosting accounts.
If your credit card payment fails you will be notified automatically by email of the failure. Our billing system will retry your credit card on the 5th of the month. If that payment fails you will again be automatically notified by email. We will only a
At the current time you can not change your billing method (Credit Card, PayPal etc.) via our client portal. Simply email billing@cyberlynk.net with your account information and what payment method you would like to be changed to.
At the current time you can not change your payment terms (Monthly, Quarterly etc.) via our client portal. Simply email
billing@cyberlynk.net with your account information and what payment terms you would like to be changed to.
If your billing account is staying active, then we add a credit to your account for the next time you would pay.If you do not plan to keep any CyberLynk services, you must cancel all of your accounts first. Then wait for a cancellation confirmat
To log into your client portal to view/manage/pay invoices or open a trouble ticket click the link below:https://secure.cyberlynk.net/clientarea.phpIf you forgot yo
The welcome email contains your site's IP address, name servers, control panel login, and getting started information.Remember, you will not get the welcome email until after you pay for your new hosting. Then it takes up to 1 hour for Shared We
At this time we are unable to email a copy of your transaction, but you can print a receipt from within our billing system.Please sign in at https://secure.cyberlynk.net/- Click
If you believe you were incorrectly billed, please submit a ticket to billing@cyberlynk.net explaining what you think is wrong with your bill and we will explain or correct the situation for you immediately.
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