Forward the offending message or e-mail to the abuse department of the originating ISP. You must include the full headers in order for the abuse department to be able to act on your complaint. Refer to CyberLynks tutorial section to find more information on how to view the header information. Most ISPs have adopted the convention of using abuse@ for their abuse departments. Should this bounce, all ISPs are required to have a postmaster@ address.

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